Frequently Asked Questions

GoPic helps you photograph a storefront or sign to find the business name, then quickly open relevant online search results to check ratings, reviews, and business information for restaurants, cafés, shops, and more.

Open the camera in the app and take a clear photo of the sign or storefront. GoPic uses the photo to find the business name and opens relevant search results.

Download GoPic from Google Play on Android or the App Store on iPhone. You can also use the store buttons or QR codes on the GoPic website.

Standard accounts receive the first 7 searches for free. You can check your remaining uses in the app.

Premium lets you use GoPic without a search-count limit. Weekly, monthly, and yearly plans provide the same Premium features and differ only in billing period and price.

Manage your subscription through the Google Play or App Store account used for payment. Refund and subscription information is also available in the Premium or Profile area of the app.

Open the search in History and select “Report”. The operations team reviews submitted reports and uses them to improve the service.

At the bottom of the Google search results page, select “Update location” and allow precise location access. This refreshes the location Google Search uses for its results.

A VPN can make Google Search detect a country or region different from your actual location, which can change search results. If location-based results look wrong, turn off the VPN and try GoPic and the search again.

Camera access is required to photograph storefronts and signs. Location access may optionally be used to improve the relevance of nearby results, and an internet connection is required to load online search results.

GoPic processes only information needed to provide the service. Details about data processed, purposes, retention, and deletion are available in the Privacy Policy.

GoPic currently supports 26 languages. You can use the website and app in the supported languages.

GoPic is available on Android and iPhone. Check the GoPic listing on Google Play or the App Store for the latest supported OS versions and device compatibility.

If the FAQ does not solve your issue, contact info@gopic.app. For error reports, including your device, app version, and what happened will help us investigate.